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Pokies Lounge Casino
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Responsible gambling

We understand that some players may be prone to problem gambling or may have experienced difficulties in the past. That's why we've implemented various tools and resources to help our players stay in control of their gaming habits. Our team is always available to provide support and guidance to those who need it.

What Is Responsible Gambling?

Responsible gambling means treating online gaming as entertainment, rather than a source of income. It's about being mindful of your spending limits, not chasing losses, and taking regular breaks.

Here are some warning signs of problem gambling:

  • Increasing bet sizes to chase losses
  • Gambling beyond affordable means
  • Neglecting personal or professional responsibilities
  • Feeling anxious or distressed about gambling

If you notice any of these behaviors, it's important to seek help.

Tools to Stay in Control

We offer a range of tools and resources to help our players stay in control:

  • Deposit Limits: Set daily, weekly, or monthly limits on your deposits.
  • Wagering Limits: Set limits on how much you can wager.
  • Session Time Limits: Manage how long you play per session.
  • Reality Checks: Receive reminders of your gaming activity.
  • Loss Limits: Restrict the amount you can lose within a set timeframe.
  • Self-Exclusion: Temporarily or permanently block access to your account.

How to Request Limits or Exclusion

If you'd like to set limits or activate self-exclusion, follow these steps:

  • Log in to your account
  • Go to the “Responsible Gambling” section
  • Select the tool you want to use
  • Follow the prompts to set your limit or exclusion

Your request will be reviewed and applied promptly.

Support for Problem Gambling

If you're struggling with problem gambling, please reach out for help.

Common signs include:

  • Chasing losses
  • Borrowing money to gamble
  • Lying about gambling habits
  • Neglecting other areas of life

If you recognize these signs, contact one of the following organizations:

  • GamCare
  • BeGambleAware
  • Gambling Therapy

Our team is also available to provide additional support.

Protecting Minors

We take underage gambling very seriously. Access to our site is prohibited for anyone under 18. We use strict age verification methods to prevent minors from playing.

Parents are encouraged to use parental control software to restrict access to gaming websites.

Resources and Useful Links

Additional support resources:

  • GamCare: Support for problem gamblers
  • BeGambleAware: Advice and guidance on responsible gaming
  • Gambling Therapy: Counseling and therapy services

If you need further assistance, we encourage you to explore these resources.