Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. We are committed to being transparent about the data we collect and how it is used.

Purpose of the Privacy Policy

The purpose of this policy is to inform you about your data rights and how we handle your personal information. By using our platform and services, you agree to the practices described in this policy.

Scope of Application

This Privacy Policy applies to all users who use our platform and services. By using our site and services, you imply agreement to this policy. We reserve the right to update or modify this policy at any time.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. This includes how we collect, use, store, and protect your personal information.

Data We Collect

We collect the following types of data:

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

A cookie is a small text file stored on your device. We use cookies to:

• Essential Cookies: necessary for site functionality, such as logging in or remembering preferences
• Analytics Cookies: help us understand how users interact with our site
• Marketing Cookies: used for targeted advertising

You can manage or disable cookies by adjusting your browser settings.

Legal Basis for Processing

We process user data based on the following legal grounds:

• Contractual Necessity: to provide services and maintain accounts
• Legal Obligations: to comply with regulatory requirements
• Legitimate Interests: to improve our site and personalize user experience
• User Consent: when necessary for specific purposes, such as marketing

Data Sharing and Disclosure

We may share your data with:

• Payment processors
• Gaming providers

We do not sell personal data. However, we may disclose data where legally required.

Data Storage and Retention

We retain personal data for the following periods:

• Contractual Period: during active account status
• Compliance Period: as necessary to meet regulatory requirements
• Storage Criteria: based on legitimate interests or contractual necessity

We store data securely, using measures such as encryption and access controls.

Security Measures

We implement various security measures to protect your data, including:

• SSL Encryption
• Access Controls
• Authentication Processes
• Monitoring for Unauthorized Access

Your Rights

You have the following rights under data protection laws:

• Access, Update or Delete: request access to, update, or delete your personal data
• Withdraw Consent or Object to Processing: withdraw consent or object to processing of your data
• Contact Us: contact us to exercise these rights

International Data Transfers

We may transfer personal data outside the user's country or EEA. We use standard contractual clauses to ensure secure transfers.

Third-Party Services

External links or services have their own privacy policies, which we are not responsible for.

Policy Updates

This Privacy Policy may be updated at any time. We will notify users of changes and continued use means acceptance of updates.

If you have any questions or concerns about this policy, please contact us at support@ert.